Last updated: August 15, 2026
Data Deletion Instructions
Ultra Plan lets you permanently delete your account from inside the iPhone app. These instructions also apply if Meta directs you here after you remove Ultra Plan or request deletion of data associated with the app.
You do not need to contact support to delete the account and training data stored by Ultra Plan, although support can help if you no longer have access to the app or your sign-in method.
1. Delete your account in the app
Open Ultra Plan and sign in to the account you want to delete, then complete these steps:
- Open the Profile tab.
- Scroll to the Account section.
- Tap Delete account completely.
- Review the warning and tap Delete account to confirm. If you use Sign in with Apple, complete Apple's confirmation when prompted.
2. What deletion does
Successful in-app deletion removes your Ultra Plan authentication account and the profile, onboarding, training-plan, workout, race, coach, and connected-service data stored under that account. It also requests disconnection from Strava and signs the app out on the device; you can revoke Ultra Plan directly in Strava if that separate service is temporarily unavailable.
Deletion is irreversible. If the app reports an error, the deletion was not completed; retry when you have a network connection or contact support.
3. Subscriptions and service-provider records
Deleting an Ultra Plan account does not cancel an App Store subscription. Manage or cancel the subscription separately in your Apple Account subscription settings.
Apple and service providers such as RevenueCat, Meta, PostHog, or infrastructure vendors may retain transaction, security, analytics, or advertising-attribution records under their retention policies or where needed for billing, fraud prevention, security, dispute resolution, or legal compliance. You may ask us to review and delete or de-identify provider records that we control, subject to applicable retention requirements.
4. Request deletion without app access
Email support@ultramarathonplan.com with the subject “Ultra Plan data deletion” and identify the email address used for your Ultra Plan account. We may ask for reasonable verification before acting so that another person cannot delete your account without permission.
We will acknowledge the request and process it within the period required by applicable law. Do not send passwords, Apple authorization codes, payment details, health records, or other unnecessary sensitive information by email.
5. Questions
For questions about account deletion or retained data, contact support@ultramarathonplan.com. For more detail about how Ultra Plan handles information, read our Privacy Policy.